Sri Lanka About Us

Contact Us

Helpline Telephone number: (0094) 11 2699213

Email: enquiries@boutiquesrilanka.com

Postal address:
Boutique Sri Lanka
85 Melton Road
West Bridgford
Nottingham
NG2 6EN
England

Registered Name : Brand Essence Limited trading as Boutique Sri Lanka
Registered at Companies House, UK.
Registered Company Number : 05777683
Registered Office Address: 87 Talbot Street, Nottingham, NG1 5GN

 

Who We Are

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In brief – a holiday romance which lasted.

After 15 years of a hectic and absorbing life as a marketing consultant I took a well-earned holiday in Sri Lanka- and fell in love!

Now a couple of years later, having spent that time living and travelling extensively around the island, Boutique Sri Lanka is born. I found new friends along the way who shared my dream and have joined me here. We now look forward to sharing our knowledge and favourite locations with you, and all travellers who enjoy holidays outside the “package”.

We have met the owners, slept in their beds, watched the sunset on the verandahs – and then removed our “rose-tinted glasses” to prepare an honest review.

Many locations have unique features – the breath taking scenery, accommodation in tree houses, the opulence of private villas- even private islands- or simply the graciousness of the hosts and their fascinating history. No soulless large hotels with serried rows of sun loungers here.

Our reviews are constantly updated as we travel back and forth, and our secure website allows you to book on-line at exactly the same price as if you had contacted the hotel directly. When planning an itinerary for a multi-destination holiday our local knowledge can often result in considerable savings on commercial tour operators, let alone planning time. There are no hidden costs involved with bookings with Boutique Sri Lanka.

Our personal inspections have enabled us to find the best, the most unusual, most interesting places to stay and visit - few of which you will find in any holiday brochure. Our clients are as varied as our hotels and have differing needs and expectations, from the eco-warrior to the sybarite. Our yardstick is our own experience and if we were satisfied, we hope you will be too.

Occasional photography throughout the site has been supplied by experienced photographers. Special thanks should go to Dominic Sansoni, Vajira Wijegunawardene, Valerie Paey, Gehan de Silva Wijeyeratne and Palitha Antony.

We look forward to speaking to you soon.

UK office:    
Lindsay Howard   Founding Director - Sri Lanka and Maldives Consultant
Shelagh Howard   Journalist and Editor
Lionel Howard   Company Secretary
     
Colombo office:    
Doris Schokman   Ground Handler in Sri Lanka
Chamila Kodisinghe   Sales Manager
     

Established October 2004

 

Why Use Boutique Sri Lanka?

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  1. We've lived in Sri Lanka. We have a team of consultants, Directors, ground handlers who have lived in Sri Lanka for years, still live there, have visited, and regularly go back. What we don't know about Sri Lanka, we will find out for you.
     
  2. Knowledgable Consultants. Our team of consultants can help travellers seeking bespoke itinerary suggestions. Planning your route isn't always as easy as it seems when you haven't visited Sri Lanka. Our consultants have thorough knowledge of the hotels and the island. We continue to spend at least 3 months each year updating our reviews and looking for new properties. We have wonderful relationships with our hotel/villa proprietors and will provide you with the good insight to the hotel/ villa personality.
     
  3. We know you're too busy? We understand that you are too busy to trawl through all the brochures and websites that are on offer. We have done the hard work for you by discovering and reviewing all the hotels and private villas and retreats around the island. We have personally reviewed and photographed every hotel to provide a detailed and unbiased opinion of the towns, hotels, rooms, service etc. We have selected the best, the unusual and the value for money destinations.
     
  4. Working to your budget. We have selected the best value hotels in all price ranges form $50 to $1000 per night. We can tailor an itinerary to your needs and will always give a clear indication of what can be achieved at an early stage. Plus some may wish to vary their budget each night depending on whether they are relaxing luxuriously by the Ocean or sightseeing around the ruins.
     
  5. Finding your style. We have classified all our hotels into styles of accommodation:

    • Private Villas and Boutique Hotels
    • Heritage Homes and Plantation Bungalows
    • Eco Villages
    • Ayurvedic and Yoga retreats
    • Prestige Guesthouses
    • Small hotels and standard guesthouses
    • Large hotels - corporate, school parties, families

    You can select the group of your choice depending on your style of holiday or where you are in the island.
     
  6. Few large hotels. We have specifically focused on boutique and characterful hotels and retreats with no more than 30 rooms. There are no soulless marble receptions and banquet dinner queues in our portfolio of hotels. However, we recognise the need to present you with the best of the larger corporate and family hotels so we have selected a few.
     
  7. No hidden Costs. All the terms and conditions of BSL and each hotel are explained clearly. We have no booking charge and you will pay the same or less than you would if you went direct to the hotel.
     
  8. Finding transport. Sourcing reliable transport at a good price when you step off a plane is not easy. If you want to have a hassle free holiday with a quality English speaking driver and comfortable vehicle, we can help you arrange transport before you arrive. Details on Domestic flights, air taxi, chauffeur driven cars/ cruisers are all available on our website or via our consultants.
     
  9. Easy to Use Site. You can search by region, by hotel classification, by hotel name or by interest - which ever is easiest for you. We also give tips on itinerary planning. Every element of the website is explained clearly but should you get confused, please call our consultants.
     
  10. Ground Handler in Sri Lanka. We don't have welcome meetings or annoying representatives lurking in the hotel lobbies. But should you require some help or advice during your stay, we have a ground handler based in Colombo on 24-hr call.

 

Terms & Conditions

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Use of and access to any information on this website is conditional upon your acceptance of these terms and conditions without modification. Please read them carefully. If you do not wish to accept any of them, you must not use this website. If you do use it you will be deemed to have accepted them.

BOOKING CONDITIONS

The www.boutiquesrilanka.com website service is operated by Boutique Sri Lanka ("BSL") a subsidiary of Brand Essence Limited, a UK resident company. Neither Brandessence Limited nor BSL nor any other associate subsidiary is a travel agent or tour operator but is a facilitator which has arrangements with a number of suppliers whose properties and/or products are featured on this website. Your contract, when it is made, will not be with Brandessence Limited or BSL but with the relevant accommodation / product supplier. On a few occasions the product supplier may be a travel agent.

Only after e-mail / written booking confirmation has been sent by you and the required non-refundable deposit paid to BSL or one of its authorized representatives on behalf of the suppliers, will your reservation become confirmed. Any other amounts due from you other than any cancellation fees collected by BSL on behalf of any supplier will be made direct to the supplier concerned (or the supplier's representatives). BSL accepts no liability in respect of any contract you enter into for the provision of accommodations or services or other products you may purchase or for the acts or omissions of any supplier or other party related in any way to any arrangement made.

Deposits are to be provided in Sterling or, if provided in another currency, at the equivalent amount, using the conversion rates relevant at the time.

Note: If BSL is unable to collect any payment of a deposit attempted to be made by using a credit or debit card provided by a customer, the reservation will not be confirmed although the customer will be given an opportunity to pay by cash or bankers' draft.

All contracts for accommodation or any other product are subject to the terms and conditions of the relevant supplier. Website users are responsible for reading those terms and conditions. Any cancellation or amendment of a confirmed booking is also subject to the supplier's terms and conditions and cancellation / amendment fees may be payable to the supplier. These normally vary according to the period of notice given. BSL may be engaged by a supplier to recover any cancellation fees.

Website users are recommended to take out personal travel insurance covering all members of your party. It is your responsibility to ensure that the insurance is adequate and appropriate for your particular needs and your written booking acceptance shall be deemed to include your confirmation that you have taken out such insurance.

Boutique Sri Lanka require Dial a Flight as a preferred flight supplier and can offer a holding service. However, Boutique Sri Lanka carries no responsibility for any subsequent flight booking made by client with Dial a Flight. Dial a Flight are a member of ATOL.

Nothing on this website constitutes an offer on our part or on the part of any supplier. The content of any part of the website constitutes, at most, an invitation to you to make an offer to purchase products from a relevant supplier on the basis of that supplier's terms and conditions. Each featured supplier may accept or decline any such offer. All products featured or referred to are subject to availability and no warranties, promises, or representations are given as to availability.

All credit card information provided by you will be handled on a secure server using 128-bit SSL technology. Your connection to the secure server is indicated on most browsers by a closed padlock.

The information on the secure server is used by BSL for any of the purposes set out below:

  1. The use of this information by BSL in connection with the provision of BSL's services to you as stated in these terms and conditions.
  2. The release by BSL of this information to each hotel/service provider at the stage of the on-line confirmation by you of booking.
  3. The notification to you by e-mail of marketing information including possible opportunities PROVIDED THAT you have not expressed a wish (by ticking the opt out box) not to be so provided with such information.
  4. The notification to you by other means (e.g. direct mail) of similar marketing information (including marketing with Third Party Partners) PROVIDED THAT you have expressed a wish (by ticking the opt in box) to be so provided with such information.

EXCLUSION OF LIABILITY

Although BSL makes every effort to ensure the accuracy of the information provided by each supplier, BSL cannot be held responsible for any errors, omissions or changes that may have occurred. All recommendations, opinions and prices regarding properties and/or other products displayed by each supplier on this website are provided for guidance only.

BSL has no responsibility for your direct dealings with the supplier of the accommodation / product once the introduction has been made. All accommodation / product suppliers are themselves responsible for the final quotations and booking offers for your reservation.

BSL does not accept responsibility for the accommodation or products featured on this website. If you have any reason for complaint or dissatisfaction during the course of your visit, you should raise the matter with the hotel / villa manager or product supplier in order that remedial action may be taken. BSL local ground handlers, Tropical Travels will assist as liaison and resolution facilitator in the event of any problem. Tropical Travels will also make calls throughout the holiday to ensure satisfaction.

BSL is an agent of each of its suppliers to the extent that it receives any non-refundable deposit and whenever BSL recovers cancellation charges on behalf of a supplier. Otherwise, BSL does not accept liability for any loss or damage or other sum or claim of any nature whatsoever (whether direct, indirect, consequential of other) which arises, directly or indirectly from the content of this website, including, for the avoidance of doubt but not by way of limitation, any use of any information or other material contained in the website or for any inability to access or use this website.

BSL is an agent of each of its suppliers to the extent that it receives any non-refundable deposit and whenever BSL recovers cancellation charges on behalf of its supplier. Otherwise, BSL is an independent contractor and nothing on this website shall be construed to imply that there is any relationship between it and any of the suppliers whose accommodation or products are contained or referred to in this website. In particular, and without prejudice to the generality of the foregoing, there is no relationship of partnership or of principal / agent or of employer / employee nor is it engaging in any joint venture. Accordingly none of them shall have any right or authority to act on behalf of the other or any of them nor to bind the other or any of them by contract or otherwise.

Website www.boutiquesrilanka.com contains links to third party sites. However, we do not control those websites and are not responsible for their content.

BSL categorises all hotels on our rating system to give a general guide. However these are not the official local ratings and customers should be aware that standards can vary between hotels of the same class in different countries and even in the same country.

COPYRIGHT

The copyright and all other Intellectual Property rights in all of the material on this website are owned by BSL or the material is included with the permission of the owner of any such right. As a visitor to the site, you may use material on it for your own private purposes but copying of any part for commercial or business use is strictly prohibited.

GOVERNING LAW AND JURISDICTION

These terms and conditions are subject to English Law and the English Courts shall have sole jurisdiction.

RECOMMENDATION

Public holidays:

Virtually all countries have public holidays, religious or otherwise. These may disrupt your holiday temporarily and some religious holidays in Muslim countries may result in a reduction of facilities and entertainment. Others may result in traffic congestion, closure of shops, restaurants and other facilities. This should be taken into account when selecting your departure date.

 

 

Privacy & Security

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We undertake not to provide your personal information to any third party except for your selected hotel and other service provider as stated in our terms and conditions.

We will continue to provide you with updated e-mails about our services unless you indicate by ticking the appropriate box that you do not wish to continue to receive these.

You will have the opportunity to submit comments on our featured suppliers although we reserve the right to decide whether or how such information is used.

We are registered with the data protection registrar and operate in accordance with data protection legislation.

Our Sri Lanka specialists have extensive knowledge of Sri Lanka borne out of their own travels or even living there. Our detailed in-depth hotel reviews of over 100 hotels and island knowledge enables us to offer a bespoke itinerary planning service. Book on-line at cost price: www.boutiquesrilanka.com - true Sri Lanka specialists.
Consultant Helpline: (0094) 11 2699213 (Overseas) or click here to email our consultants

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