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Sri Lanka About Us

Contact Us

Helpline Telephone number: (0094) 11 2762 356

Email: enquiries@boutiquesrilanka.com

Postal address:
286/M/1 Lumbini Place, Hokandara Road, Thalawathugoda, Sri Lanka


Registered Name : Boutique Holidays PVT Ltd trading as Boutique Sri Lanka
Registered Company Number : 00200936
 

Boutique Sri Lanka – A holiday romance which lasted!
 

Founder’s story... - Lindsay Howard

After a 15-year stint in her career as a marketing consultant in the UK, Lindsay visited Sri Lanka, on a well-earned holiday. She immediately fell in love with the paradise island and Boutique Sri Lanka was born as a result.

Having spent her time in Sri Lanka, living and travelling extensively around the island, she, along with a few others who shared her interest, passion and insider knowledge came together to form Boutique Sri Lanka.

After successfully running the company and serving customers in planning the perfect holiday to Sri Lanka over 15 years, Lindsay chose to pursue different life goals and retire from the travel industry. She was in the look out to handover the ownership of BSL to someone who shared the same passion. That’s when she met with Dev.
 

A new owner takes over... – Dev Kariyawasam

Dev, a Sri Lanka-phile, a maestro in Destination Management with a passion of holiday planning and love for Sri Lanka takes over BSL.

Dev, being a local is well versed in Sri Lanka’s eye-catching, fascinating destinations. He has worked for leading Destination Management Companies around the world for over 18 years and is an expert in planning bespoke holidays for travellers across the globe. Having studied and lived in France, he is a Francophone, and has specialised in serving customers from Europe, Australia and Americas. Workaholic as he may seem, Dev very much enjoys travelling with his loved ones to the finest locations in Sri Lanka, scuba diving, sun, sea and sand.
 

Our team on the ground

Doris has been the ground handler for Boutique Sri Lanka since its inception in 2004. 40 years in the travel Industry of which 25 years with a leading destination management company. Doris is a well-known name in the travel community due to her wealth of knowledge about Sri Lanka and expertise.  She absolutely loves doing what she does and hardly takes a holiday. When she does, she spends every minute of the holiday in the US with her only grandson.  

Chamila has just completed a decade with Boutique Sri Lanka  and 14 year in the travel industry. She is Ms know-it-all when it comes to Sri Lanka holidays. Usually the first point of contact at Boutique Sri Lanka, our clients love her due to her efficiency and professionalism. In her free time, Chamila cooks for her family and friends, travels around the island to explore new experiences to share with our clients.   

Rushanthi is the latest addition to the Boutique Sri Lanka team although she has 16 years of experience in the hospitality industry. She absolutely loves planning holidays and is an integral part of the team.

Well, that’s enough about us, let’s get started with how we could help you have the most memorable travel experience, with our expertise.
 

How we guarantee your stay to be true bliss...

We have met the owners, slept in their beds, watched the sunset on the verandahs – and then removed our “rose-tinted glasses” to prepare an honest review.

Many locations have unique features – the breath-taking scenery, accommodation in tree houses, the opulence of private villas- even private islands- or simply the graciousness of the hosts and their fascinating history. No soulless large hotels with serried rows of sun loungers here.

Our reviews are constantly updated as we travel back and forth, and our secure website allows you to book on-line at exactly the same price as if you had contacted the hotel directly. When planning an itinerary for a multi-destination holiday our local knowledge can often result in considerable savings on commercial tour operators, let alone planning time. There are no hidden costs involved with bookings with Boutique Sri Lanka.

Our personal inspections have enabled us to find the best, the most unusual, most interesting places to stay and visit - few of which you will find in any holiday brochure. Our clients are as varied as our hotels and have differing needs and expectations, from the eco-warrior to the sybarite. Our yardstick is our own experience and if we were satisfied, we hope you will be too.

Occasional photography throughout the site has been supplied by experienced photographers. Special thanks should go to Dominic Sansoni, Vajira Wijegunawardene, Valerie Paey, Gehan de Silva Wijeyeratne and Palitha Antony.

We look forward to speaking to you soon.
    

   

 

Terms & Conditions

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Use of and access to any information on this website is conditional upon your acceptance of these terms and conditions without modification. Please read them carefully. If you do not wish to accept any of them, you must not use this website. If you do use it you will be deemed to have accepted them.

BOOKING CONDITIONS

The www.boutiquesrilanka.com website service is operated by Boutique Sri Lanka ("BSL") a trading name of Boutique Holidays (PVT) Limited, a registered company in Sri Lanka. Neither Boutique Holidays (PVT) Limited nor BSL nor any other associate subsidiary is a travel agent or tour operator but is a facilitator which has arrangements with a number of suppliers whose properties and/or products are featured on this website. Your contract, when it is made, will not be with Boutique Holidays (PVT) Limited or BSL but with the relevant accommodation / product supplier. On a few occasions the product supplier may be a travel agent.
Only after e-mail / written booking confirmation has been sent by you and the required non-refundable deposit paid to BSL or one of its authorized representatives on behalf of the suppliers, will your reservation become confirmed. BSL accepts no liability in respect of any contract you enter into for the provision of accommodations or services or other products you may purchase or for the acts or omissions of any supplier or other party related in any way to any arrangement made.
Payments are to be made in LKR or USD or, if provided in another currency, at the equivalent amount, using the conversion rates relevant at the time.
Note: If BSL is unable to collect any payment of a deposit attempted to be made by using a credit or debit card provided by a customer, the reservation will not be confirmed although the customer will be given an opportunity to pay by cash or bankers' draft.
All contracts for accommodation or any other product are subject to the terms and conditions of the relevant supplier. Website users are responsible for reading those terms and conditions. Any cancellation or amendment of a confirmed booking is also subject to the supplier's terms and conditions and cancellation / amendment fees. These normally vary according to the period of notice given.

Website users are recommended to take out personal travel insurance covering all members of your party. It is your responsibility to ensure that the insurance is adequate and appropriate for your particular needs and your written booking acceptance shall be deemed to include your confirmation that you have taken out such insurance.
 

Nothing on this website constitutes an offer on our part or on the part of any supplier. The content of any part of the website constitutes, at most, an invitation to you to make an offer to purchase products from a relevant supplier on the basis of that supplier's terms and conditions. Each featured supplier may accept or decline any such offer. All products featured or referred to are subject to availability and no warranties, promises, or representations are given as to availability.
All credit card information provided by you will be handled on a secure server using 128-bit SSL technology and an independent and secure payment gateway. Your connection to the secure server is indicated on most browsers by a closed padlock.
Any personal data on the BSL secure server is used by BSL for any of the purposes set out below:

  1. The use of this information by BSL in connection with the provision of BSL's services to you as stated in these terms and conditions.
  2. The release by BSL of your personal contact information to each hotel/service provider at the stage of the on-line confirmation by you of booking.
  3. The notification to you by e-mail of information regarding any element of your travel arrangements.
  4. The notification to you by other means (e.g. direct mail) of similar marketing information by BSL PROVIDED THAT you have expressed a wish (by ticking the opt in box) to be so provided with such information.

EXCLUSION OF LIABILITY
Although BSL makes every effort to ensure the accuracy of the information provided by each supplier, BSL cannot be held responsible for any errors, omissions or changes that may have occurred. All recommendations, opinions and prices regarding properties and/or other products displayed by each supplier on this website are provided for guidance only.
BSL has no responsibility for your direct dealings with the supplier of the accommodation / product once the introduction has been made. All accommodation / product suppliers are themselves responsible for the final quotations and booking offers for your reservation.
BSL does not accept responsibility for the accommodation or products featured on this website. If you have any reason for complaint or dissatisfaction during the course of your visit, you should raise the matter with the hotel / villa manager or product supplier in order that remedial action may be taken. BSL local ground handlers, Tropical Travels will assist as liaison and resolution facilitator in the event of any problem. Tropical Travels will also make calls throughout the holiday to ensure satisfaction.
BSL is an agent of each of its suppliers to the extent that it receives any non-refundable deposit and whenever BSL recovers cancellation charges on behalf of a supplier. Otherwise, BSL does not accept liability for any loss or damage or other sum or claim of any nature whatsoever (whether direct, indirect, consequential of other) which arises, directly or indirectly from the content of this website, including, for the avoidance of doubt but not by way of limitation, any use of any information or other material contained in the website or for any inability to access or use this website.
BSL is an agent of each of its suppliers to the extent that it receives any non-refundable deposit and whenever BSL recovers cancellation charges on behalf of its supplier. Otherwise, BSL is an independent contractor and nothing on this website shall be construed to imply that there is any relationship between it and any of the suppliers whose accommodation or products are contained or referred to in this website. In particular, and without prejudice to the generality of the foregoing, there is no relationship of partnership or of principal / agent or of employer / employee nor is it engaging in any joint venture. Accordingly, none of them shall have any right or authority to act on behalf of the other or any of them nor to bind the other or any of them by contract or otherwise.
Website www.boutiquesrilanka.com contains links to third party sites. However, we do not control those websites and are not responsible for their content.
BSL categorises all hotels on our rating system to give a general guide. However, these are not the official local ratings and customers should be aware that standards can vary between hotels of the same class in different countries and even in the same country.

COPYRIGHT
The copyright and all other Intellectual Property rights in all of the material on this website are owned by BSL or the material is included with the permission of the owner of any such right. As a visitor to the site, you may use material on it for your own private purposes but copying of any part for commercial or business use is strictly prohibited.

GOVERNING LAW AND JURISDICTION
These terms and conditions are subject to Sri Lankan Law and the Sri Lankan Courts shall have sole jurisdiction.

RECOMMENDATION
Public holidays:
Virtually all countries have public holidays, religious or otherwise. These may disrupt your holiday temporarily and some religious holidays in Muslim countries may result in a reduction of facilities and entertainment. Others may result in traffic congestion, closure of shops, restaurants and other facilities. This should be taken into account when selecting your departure date.

 

Privacy & Security

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We undertake not to provide your personal information to any third party except for your selected hotel and other service provider as stated in our terms and conditions.
We will continue to provide you with updated e-mails about our services if requested and opted-in to our database.
You will have the opportunity to submit comments on our featured suppliers although we reserve the right to decide whether or how such information is used.
We are registered with the data protection registrar and operate in accordance with data protection legislation.
Our Sri Lanka specialists have extensive knowledge of Sri Lanka borne out of their own travels or even living there. Our detailed in-depth hotel reviews of over 100 hotels and island knowledge enables us to offer a bespoke itinerary planning service. Book on-line at cost price: www.boutiquesrilanka.com - true Sri Lanka specialists.